Frequently Asked Questions

Can I come and shop at your store?

Yes, we have a shop called Maximo Moto SL, and our location is

Maximo Moto SL

Linares Street No. 21,

Postal code 46018,

Valencia, Spain

You can visit the store from Monday to Saturday (Morning Hours: 10:00 am - 2:00 pm Afternoon Hours: 4:30 pm - 8:30 pm)

Besides the products we find on the website, are there more products available in stores?

Yes, we have many more products in our store and in our warehouse in Beniparrell (Spain).

 

Why are the products on this website so cheap?

We are a genuine outlet, offering clearance sales. All products you'll find on this website are brand new and come with the manufacturer's warranty.

Can there be price variations for the brands in your store?

Yes, there may be slight variations in the prices of our brands. We try to offer the lowest prices compared to other online stores you may find. You can try searching for the lowest prices.

Can I buy products online on this site?

Yes, if you live in any of the countries where PayPal is available: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, etc. We do not ship to Russia.

Is it safe to pay with a credit card?

Yes, the pages on maximo-moto.com that request your personal information operate under a secure connection (SSL). Card details are entered only on the bank's website. We do not have access to them.

What is 3DSecure?

3D Secure is a free online security service designed to help protect your card against unauthorized use. 3D Secure adds an authentication step to online payments, which may consist of a PIN or password, depending on the bank that issued your card. Most banks participate in the 3D Secure program.

How long will it take to receive my order?

Delivery takes between 24 and 48 hours after payment for Spain and Portugal (excluding the Canary and Balearic Islands) (weekdays). For shipments to the rest of Europe, delivery takes 2 to 5 days depending on the selected service. We automatically receive your payment if you pay by card or PayPal. If you choose to pay by bank transfer, please note that your payment will not be automatically available to us. We can only prepare and ship your order once we receive your payment. Therefore, paying by PayPal or card is preferable if you wish to receive your order more quickly.

Which courier company is it?

Our shipping company is SEUR for deliveries within Spain and Portugal. TNT handles shipments to all other countries. The delivery company will attempt delivery several times. If, after several attempts, they are unable to deliver a package due to a reason caused by the recipient, the package will be returned to maxim-moto.com. In this case, we will deduct the shipping and return costs from the refund.

How much do I pay for shipping?

Shipping is free only within Spain. For other countries, shipping costs are not included in the product price and will be the responsibility of the buyer. Our website will automatically calculate shipping costs. These costs are kept to a minimum, as we don't want your purchase to be more expensive due to shipping fees.

Who will pay customs duties or other taxes?

All our product prices include VAT. So you don't need to pay it separately. There are no hidden charges when you shop with us. Customs fees are the responsibility of the customer purchasing any product. Maximo-moto is not responsible for and will not pay any customs fees for delivery to any country or state in the world.

Can I return the purchase?

Yes, within 30 days of receipt, provided the item is in its original condition and retains all accompanying tags and labels. We will refund the monetary value of the returned goods at the price you purchased them. You will need to return the item to us by mail.

Can I change the size?

Yes, within 30 days of receipt, provided the item is in its original condition and retains all tags and packaging. Return shipping costs, as well as the cost of delivering the exchanged item, will be charged to the customer. You will need to mail the item back to us. If you wish to return or exchange an item, please contact us.

QUESTIONS AND TELEPHONE ORDERS

For the online store:

Telephone number: 961213961

Hours: Monday to Friday: 10:00 am to 8:30 pm

For the physical store:

Telephone number: 963891365

Opening hours:

Monday to Friday (morning hours 10:00 am to 2:00 pm, afternoon hours 4:30 pm to 8:30 pm)

Saturday (10:00 am - 8:30 pm)

Sunday (10:00 am - 6:00 pm)

BUY WITH CONFIDENCE

We offer a wide range of payment methods, which will facilitate secure and convenient transactions for customers worldwide.

RETURNS AND REFUNDS

The company's policy regarding returns and refunds includes prompt review and urgent processing of requests. This information can be found in the previous questions.

Why should motorcyclists in Spain invest in specialized motorcycle clothing?

Motorcycle gear isn't just about looks; it's a vital protective barrier . In a country like Spain, with warm coasts and cooler inland areas, technical clothing protects against the weather and the road surface, and improves visibility. From abrasion-resistant jackets to ventilated pants, it's essential for every ride.

What should I consider when buying motorcycle gear based on the Spanish climate?

Spain has a diverse climate. Consider the following:

1-Ventilated jackets for summer

2-Waterproof clothing for the rainy north

3-Thermal linings for cold or mountain routes

4-Approved protection ( CE Level 1 or 2 )

Comfort and safety go hand in hand.

Is it legally mandatory to wear motorcycle gear in Spain?

Currently, helmets and gloves are mandatory in Spain , but the use of protective jackets, trousers, and boots is strongly recommended . Some insurance policies and driving schools even require it. Wearing appropriate clothing significantly reduces the risk of serious injury.

How do I know what size motorcycle clothing is right for me?

Follow these steps:

1. Measure chest, waist, and inseam

2. Check our online size guide

3. Choose garments with adjustable waist and arms

Also, at Maximo Moto you can exchange sizes if you don't get it right the first time.

What are the best materials for motorcycle clothing in Spain?

  • Cordura and Kevlar : Superior resistance

  • Ventilated textile (mesh) : Ideal for hot areas

  • Leather : Classic and protective, perfect for temperate climates

  • GORE-TEX or waterproof laminates : For rainy areas

Choose the equipment according to your driving style and environment.

Do you offer motorcycle clothing for women and children?

Yes! Maximo Moto has specific collections:

  • Designs adapted to the female anatomy

  • Small sizes and special protections for children

  • Modern, safe and stylish options

What are the best motorcycle clothing brands available in Spain?

These are some of the top brands you'll find at Maximo Moto:

1. BELA – Premium touring quality

2. SHUA – Sporty and economical

3. RTECH – High performance for everyday use

4. LS2 and HJC – Also recognized in equipment

We select brands that meet the highest standards.

Are there any active discounts or promotions on motorcycle clothing?

Of course! We offer:

  • Seasonal discounts

  • Flash deals

  • Combined promotions (such as 3 for 2)

Follow us on social media or subscribe to our newsletter to find out before anyone else.

How can I properly care for my motorcycle gear?

To make it last longer:

  • Read the washing instructions

  • Avoid harsh products and heat drying.

  • Store the clothes in a cool, dry place.

Proper maintenance preserves its protective effectiveness.

Why trust Maximo Moto for your motorcycle gear in Spain?

Because we're not just a shop: we live and breathe the passion for two wheels . We offer you:

1. Professional advice

2. High-quality brands

3. Fast shipping throughout Spain

4. Commitment to your safety and freedom on the motorcycle

Ready to gear up like a real rider?
Explore the entire collection of technical clothing, gloves, boots and more at Maximo-Moto.com