AN ADVANCED TECHNOLOGY THAT'S EASY TO USE Designed for those who want a more stylish device, the 50R Mesh Intercom™ headset continues Sena's affinity for advancing adventure and keeping people connected on the trail.
Mesh 2.0
Compatible with Bluetooth 5
Updated and redesigned speakers
Compatible with voice commands in multiple languages.
Digital access assistant
Fast charging time reduced by 30%
A simplified design with three-button functionality.
Mesh 2.0: revolutionizing communication Sena's Mesh 2.0 technology delivers a stronger, faster connection, improving communication response time by 25% compared to its predecessor. With options like Group Mesh for up to 24 riders or Open Mesh to connect with anyone on the network, the 50R ensures you stay connected in any situation. Multi-channel Open Mesh features an industry first: nine available channels, allowing you to switch frequencies and maintain communication with different groups. Redesigned speakers for superior sound The 50R features optimized speakers that are thinner and more comfortable for extended helmet use. With a 7% increase in volume compared to previous models, these speakers deliver crisp audio that enhances your riding experience. Full control with access to the digital assistant With voice commands like "OK Google" or "Hey Siri," the 50R provides hands-free access to your phone's digital assistant. Supporting multiple languages, including English, French, Spanish, and more, you can communicate in your preferred language, whether you're asking for directions or making a call. Smart Wi-Fi cable for easy charging and updates The included Wi-Fi smart cable recharges your device and automatically installs firmware updates, keeping your system up to date. With just a 20-minute charge, the 50R provides up to 3 hours of mesh intercom or 5 hours of Bluetooth intercom. Sena 50 Utility app: your travel companion The new Sena 50 Utility app complements the advanced features of the 50R and is designed to make connecting and managing your device easier than ever. Enjoy a sleek, modern interface that simplifies your riding experience. Features of the Sena 50R Dual Pack Motorcycle Intercom Dual pack: device for two users.
General
Dimensions:
Main unit: 97 mm x 48 mm x 27 mm
Speakers: 40 mm - thickness 7.2 mm
Boom microphone: length 150 mm
Cable between speakers: length 555 mm
? Main unit weight: 65 g
Operating temperature: between -10 °C and 55 °C
? Charging temperature: 0°C to 45°C
Mesh intercom
Mesh intercom technology
Bluetooth
Bluetooth 5.0
Headphone Profile (HSP)
Hands-free profile (HFP)
Advanced Audio Distribution Profile (A2DP)
Audio and Video Remote Control Profile (AVRCP)
Intercom
? Scope:
Bluetooth intercom: up to 2 km in open field
Mesh Intercom: up to 2 km in open field
* The distance can be extended up to 8 km with a minimum of 6 users.
? Supports up to:
Bluetooth Intercom: 4 users
Open Mesh Intercom: potentially unlimited
Group Mesh Intercom: 24 users
? Supports channels: Open Mesh Intercom: 9 audio channels
Channels? Noise Cancellation: Advanced Noise Control? Codec: Built-in SBC Codec? FM Radio: Radio Frequency Specifications: 76 - 108 MHz, 10 Preset Radio Stations, SOUND BY Harman Kardon with High-Quality Speakers and Microphone. Battery? Talk Time: Bluetooth Intercom: Up to 13 hours, Mesh Intercom: Up to 8 hours? Charging Time: 1 hour? Fast Charging: 20 minutes of charging equals 6 hours of talk time via Bluetooth intercom or 3.5 hours via mesh intercom. Battery Type: Lithium Polymer Battery. Certifications: CE, FCC, IC
Most products purchased at maximo-moto.com can be returned, provided they retain their original packaging and are in perfect condition , including accessories, documentation, and original packaging. Otherwise, the item will be subject to a depreciation charge.
In accordance with the exceptions to the Right of Withdrawal regulated in Royal Decree-Law 1/2007, the return of products configured to measure (customized) will not be accepted.
You will only be liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Once the merchandise is received in our warehouse and its condition has been verified, the refund will be processed according to the original payment method, except for cash payments, which will be refunded via bank transfer. In all cases, refunds will be issued within 5 to 7 calendar days of receiving the returned merchandise. The direct cost of returning the goods will be borne by the customer, as stipulated in the General Law for the Defense of Consumers and Users (LGCU).
Can I exchange a product?
Most products purchased at maximo-moto.com can be exchanged, provided they are in their original packaging and in perfect condition . There are some exceptions and specific timeframes for returns.
In accordance with the exceptions to the Right of Withdrawal regulated in Royal Decree-Law 1/2007, the return of products configured to measure (customized) will not be accepted.
You will only be liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Once the merchandise is received in our warehouse and its condition has been verified, the exchange will be processed. The direct cost of returning the item will be borne by the customer, as stipulated in the General Law for the Defense of Consumers and Users (LGCU).
FIRST CHANGE IN PENINSULA
The first exchange will be free for purchases made in the Peninsula.
To make an exchange, the customer must send the product to the following address: Calle Artes Graficas 03, Pol. Ind. La Mina. Once we receive the product, we will send the replacement.
Important:
The customer has to fill out the return delivery note.
What are the return or exchange periods for a product?
The return periods detailed below will begin counting from the delivery of the order:
30 calendar days: for all products on our website
30 calendar days: for products with defects or flaws
The refund or exchange will be processed within 5 to 7 business days of receiving the return.
The product must be unused, unassembled, and in perfect condition, including all accessories, documentation, and original packaging. Otherwise, the product will be subject to depreciation. In accordance with the exceptions to the Right of Withdrawal regulated in Royal Decree-Law 1/2007, returns of custom-configured (personalized) products will not be accepted.
How do I make a return or exchange?
We have a platform to manage your returns. If you have any questions, please contact our Customer Service at +34 961 213 961, Monday to Friday, from 9:00 a.m. to 5:00 p.m.
Once the merchandise has been received in our warehouse, and after verifying its condition, we will proceed to refund the amount or exchange it.
For returns, the direct cost of returning the goods will be borne by the customer as stated in the LGCU.
What if I receive the order and the product has a defect or flaw?
First of all, you must take some photos as proof of the defect and send them by email to calidad@secur-tex.es along with your contact information.
Once the product has been analyzed and the defect verified, Máximo-Moto will cover the shipping costs for the return of the defective item and the shipment of the correct item.
The maximum period for requesting an exchange or return of a defective item is 30 business days from the date of receipt of the order.
What if the product does not match the order placed?
maximo-moto.com will cover all costs, including both the collection of the incorrect product and the delivery of the correct order.
We will not resend any merchandise until the product being returned or exchanged has been verified in our warehouses, as well as the condition of the packaging and its accessories.
Warranty
The General Law for the Defense of Consumers and Users (TRLGDCU) establishes a warranty period for when the products delivered are not in accordance with the contract or present defects within a period of two years from the date of purchase.
The warranty applies as long as the product is used under the normal conditions of use determined by each manufacturer.
Securtex SL is not obliged to compensate the user or third parties for the consequences of the use of the product, whether direct or indirect damages, accidents suffered by people, damage to property other than the product or loss of profit or lost earnings.
The document that proves this guarantee will always be the purchase invoice/ticket.
DELIVERY INFORMATION
Export policy
Shipping can be done from any of our storage facilities in Europe, North America and Asia, depending on product availability, and the customer agrees to pay customs and charges applicable to all products in any country other than the country of origin of the shipment.
How do I ship my item?
Correos is the official courier service for orders shipped to Europe. Delivery of items will normally require a signature from the recipient. For Spain and Portugal, all items will be sent to customers via Correos courier service.
We may use other courier services for countries outside of Europe to make it easier for our customers to purchase due to the lower courier costs, although delivery may take 3 to 15 days once the order is shipped.
Please remember that when you accept a delivery, you are essentially confirming that your order is in perfect condition. If you notice a damaged package or believe it has been mishandled, always sign for it as "damaged." In this scenario, refuse the delivery and contact us immediately.
NOTE:Maximo-Moto.com will not be responsible for any taxes, duties, or customs clearance fees applicable to these regions. For guidance, customs fees may be subject to the following conditions:
Orders less than 150 euros:
Fixed expenses: 31.36 euros.
Tariffs: calculated as a percentage of the total purchase price based on the type of item (usually 7%).
Orders over 150 euros:
Fixed expenses: 43.68 euros.
Tariffs: calculated as a percentage of the total purchase price based on the type of item (usually 7%).
How long will it take to receive my order?
Delivery times depend on product availability, your shipping destination, and the delivery time of the courier partner to your location.
Which days are considered working days?
Working days are Monday to Friday, excluding weekends and all public holidays.
Can I select the delivery date?
If for any reason you would like your order delivered after the agreed date, we will do our best to accommodate you. If you require this service, please indicate your preferred delivery date in the additional notes section at checkout. For further information, you can contact us by email atcustomersupport@maximo-moto.com .
How do I track my order?
Once your item has been dispatched, you will receive an email from us with a link to our courier service's website and a tracking number. This will allow you to track the status of your order.
What happens if I haven't received the order?
If you're not home, the courier or delivery service will leave a note indicating they attempted delivery. In this case, you can collect your order from the courier's local office, the address of which will be on the note, or you can contact the courier service to arrange a new delivery.
If you wish, you can also leave specific delivery instructions for the courier service; however, it's important to note that some courier services may not be obligated to do so. And if you do, you will assume full responsibility for the order.
Will the delivery be to an alternative delivery address?
As a security measure to protect our customers from fraud, we will only ship items to the billing address. The only way we can deliver to a different address is if payment is received via direct bank transfer or postal order.
Do you deliver abroad?
Please refer to the Shipping and Payments tab in the advertised listing for a complete list of the countries we currently ship to. We do not ship any products to Russia.
What happens if there's a problem with my order?
If you are not satisfied with your order, you can return it to us for a full refund within 14 days of delivery, provided it is unused and still in its original packaging with tags intact. For our refund policy, please see the Returns tab.
We advise you to check your products at the time of delivery, as you are signing to confirm that you received them in good condition.
What happens if I don't receive my order?
If your items are shipped via courier, you should receive your order within 2-3 business days. If you do not receive your order, please email us.
In the unlikely event that your order is lost in transit, it cannot be classified as missing until after 7 days (14 days for international orders).
However, we are responsible for goods lost in transit and will therefore send you a new order as soon as the original items are not delivered, or offer you a full refund.
If you need help or advice regarding delivery, please email our dedicated customer support team at customersupport@maximo-moto.com to get in touch.
SENA 50R Sound by Harman Kardon Bluetooth Intercom
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