Sena's SMH5 MultiCom is designed to easily attach and detach from helmets, and features a quick-release latch for easy installation. Ideal for training courses, touring or motorcycle rentals, it ensures you can easily transfer the unit from one helmet to another. Its intuitive rotary dial and large intercom button make it easy to use for riders of all experience levels.
Clear communication with four-way intercom
Stay connected on noisy guided tours or training rides with the SMH5 MultiCom's four-way intercom feature. Designed for group communication, it provides clear audio via Bluetooth® stereo mono headsets. Advanced noise control technology minimizes background noise for both incoming and outgoing audio, ensuring everyone stays informed during rides.
Optional microphone for training
The Quick Attach Unit includes an optional boom microphone that can be easily attached or removed. This feature allows drivers to remove the microphone and hear only the instructions from their instructor or group leader, enhancing the training experience.
Entertainment and communication
In addition to its training features, the SMH5 MultiCom is perfect for everyday riding. Bluetooth 3.0 technology allows for hands-free calling and intercom conversations with a buddy up to 700 meters (760 yards) away. It also supports GPS directions and music playback when paired with an MP3 player or smartphone.
Long battery life and easy updates
Enjoy up to 7 hours of talk time and 7 days of standby time on a single charge. Registered Sena users receive free firmware updates, ensuring your SMH5 MultiCom stays up to date with the latest features. Built-in voice prompts in multiple languages help you quickly learn how to use the device.
Specs
Model: SMH5-MC-01
Talk time: up to 7 hours
Waiting time: 7 days
Bluetooth version: 3.0
Intercom range: up to 700 meters (760 yards)
Microphone type: optional boom microphone
User interface: rotary dial and large button
Voice prompts: Available in English, French, German, Italian and Spanish
Stay connected and informed about your rides with the Sena SMH5 MultiCom intercom, designed for both training and everyday use.
Most products purchased at maximo-moto.com can be returned, provided they retain their original packaging and are in perfect condition , including accessories, documentation, and original packaging. Otherwise, the item will be subject to a depreciation charge.
In accordance with the exceptions to the Right of Withdrawal regulated in Royal Decree-Law 1/2007, the return of products configured to measure (customized) will not be accepted.
You will only be liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Once the merchandise is received in our warehouse and its condition has been verified, the refund will be processed according to the original payment method, except for cash payments, which will be refunded via bank transfer. In all cases, refunds will be issued within 5 to 7 calendar days of receiving the returned merchandise. The direct cost of returning the goods will be borne by the customer, as stipulated in the General Law for the Defense of Consumers and Users (LGCU).
Can I exchange a product?
Most products purchased at maximo-moto.com can be exchanged, provided they are in their original packaging and in perfect condition . There are some exceptions and specific timeframes for returns.
In accordance with the exceptions to the Right of Withdrawal regulated in Royal Decree-Law 1/2007, the return of products configured to measure (customized) will not be accepted.
You will only be liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Once the merchandise is received in our warehouse and its condition has been verified, the exchange will be processed. The direct cost of returning the item will be borne by the customer, as stipulated in the General Law for the Defense of Consumers and Users (LGCU).
FIRST CHANGE IN PENINSULA
The first exchange will be free for purchases made in the Peninsula.
To make an exchange, the customer must send the product to the following address: Calle Artes Graficas 03, Pol. Ind. La Mina. Once we receive the product, we will send the replacement.
Important:
The customer has to fill out the return delivery note.
What are the return or exchange periods for a product?
The return periods detailed below will begin counting from the delivery of the order:
30 calendar days: for all products on our website
30 calendar days: for products with defects or flaws
The refund or exchange will be processed within 5 to 7 business days of receiving the return.
The product must be unused, unassembled, and in perfect condition, including all accessories, documentation, and original packaging. Otherwise, the product will be subject to depreciation. In accordance with the exceptions to the Right of Withdrawal regulated in Royal Decree-Law 1/2007, returns of custom-configured (personalized) products will not be accepted.
How do I make a return or exchange?
We have a platform to manage your returns. If you have any questions, please contact our Customer Service at +34 961 213 961, Monday to Friday, from 9:00 a.m. to 5:00 p.m.
Once the merchandise has been received in our warehouse, and after verifying its condition, we will proceed to refund the amount or exchange it.
For returns, the direct cost of returning the goods will be borne by the customer as stated in the LGCU.
What if I receive the order and the product has a defect or flaw?
First of all, you must take some photos as proof of the defect and send them by email to calidad@secur-tex.es along with your contact information.
Once the product has been analyzed and the defect verified, Máximo-Moto will cover the shipping costs for the return of the defective item and the shipment of the correct item.
The maximum period for requesting an exchange or return of a defective item is 30 business days from the date of receipt of the order.
What if the product does not match the order placed?
maximo-moto.com will cover all costs, including both the collection of the incorrect product and the delivery of the correct order.
We will not resend any merchandise until the product being returned or exchanged has been verified in our warehouses, as well as the condition of the packaging and its accessories.
Warranty
The General Law for the Defense of Consumers and Users (TRLGDCU) establishes a warranty period for when the products delivered are not in accordance with the contract or present defects within a period of two years from the date of purchase.
The warranty applies as long as the product is used under the normal conditions of use determined by each manufacturer.
Securtex SL is not obliged to compensate the user or third parties for the consequences of the use of the product, whether direct or indirect damages, accidents suffered by people, damage to property other than the product or loss of profit or lost earnings.
The document that proves this guarantee will always be the purchase invoice/ticket.
DELIVERY INFORMATION
Export policy
Shipping can be done from any of our storage facilities in Europe, North America and Asia, depending on product availability, and the customer agrees to pay customs and charges applicable to all products in any country other than the country of origin of the shipment.
How do I ship my item?
Correos is the official courier service for orders shipped to Europe. Delivery of items will normally require a signature from the recipient. For Spain and Portugal, all items will be sent to customers via Correos courier service.
We may use other courier services for countries outside of Europe to make it easier for our customers to purchase due to the lower courier costs, although delivery may take 3 to 15 days once the order is shipped.
Please remember that when you accept a delivery, you are essentially confirming that your order is in perfect condition. If you notice a damaged package or believe it has been mishandled, always sign for it as "damaged." In this scenario, refuse the delivery and contact us immediately.
NOTE:Maximo-Moto.com will not be responsible for any taxes, duties, or customs clearance fees applicable to these regions. For guidance, customs fees may be subject to the following conditions:
Orders less than 150 euros:
Fixed expenses: 31.36 euros.
Tariffs: calculated as a percentage of the total purchase price based on the type of item (usually 7%).
Orders over 150 euros:
Fixed expenses: 43.68 euros.
Tariffs: calculated as a percentage of the total purchase price based on the type of item (usually 7%).
How long will it take to receive my order?
Delivery times depend on product availability, your shipping destination, and the delivery time of the courier partner to your location.
Which days are considered working days?
Working days are Monday to Friday, excluding weekends and all public holidays.
Can I select the delivery date?
If for any reason you would like your order delivered after the agreed date, we will do our best to accommodate you. If you require this service, please indicate your preferred delivery date in the additional notes section at checkout. For further information, you can contact us by email atcustomersupport@maximo-moto.com .
How do I track my order?
Once your item has been dispatched, you will receive an email from us with a link to our courier service's website and a tracking number. This will allow you to track the status of your order.
What happens if I haven't received the order?
If you're not home, the courier or delivery service will leave a note indicating they attempted delivery. In this case, you can collect your order from the courier's local office, the address of which will be on the note, or you can contact the courier service to arrange a new delivery.
If you wish, you can also leave specific delivery instructions for the courier service; however, it's important to note that some courier services may not be obligated to do so. And if you do, you will assume full responsibility for the order.
Will the delivery be to an alternative delivery address?
As a security measure to protect our customers from fraud, we will only ship items to the billing address. The only way we can deliver to a different address is if payment is received via direct bank transfer or postal order.
Do you deliver abroad?
Please refer to the Shipping and Payments tab in the advertised listing for a complete list of the countries we currently ship to. We do not ship any products to Russia.
What happens if there's a problem with my order?
If you are not satisfied with your order, you can return it to us for a full refund within 14 days of delivery, provided it is unused and still in its original packaging with tags intact. For our refund policy, please see the Returns tab.
We advise you to check your products at the time of delivery, as you are signing to confirm that you received them in good condition.
What happens if I don't receive my order?
If your items are shipped via courier, you should receive your order within 2-3 business days. If you do not receive your order, please email us.
In the unlikely event that your order is lost in transit, it cannot be classified as missing until after 7 days (14 days for international orders).
However, we are responsible for goods lost in transit and will therefore send you a new order as soon as the original items are not delivered, or offer you a full refund.
If you need help or advice regarding delivery, please email our dedicated customer support team at customersupport@maximo-moto.com to get in touch.
SENA SMH5 Single Package of Bluetooth Communication System
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